Please keep in mind:
If you have ordered Naturtint products through an online retailer such as Amazon.com or purchased at a store, you must follow their return policy and request your return through the entity you purchased from.
Unfortunately, we cannot accept returns on sale items or gift cards.
If you have ordered through our website Naturtintusa.com, we have a 30-day return policy, meaning you have 30 days from when you placed your order to request a return. To be eligible for a return, your item must be in the same condition that you received it in, unused, unopened, and in the original packaging. You’ll also need to include your order ID number so we know where to apply your refund.
To start a return, you must contact us. If your return is accepted, we’ll send you instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted. Once we receive your return, you’ll be automatically refunded on your original payment method. Please remember it can take time for your bank or credit card company to process and post the refund.
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