If you ordered from our website NaturtintUSA.com or the Seller Naturtint USA on Amazon, please contact us; we'd be happy to make it right!
Typically we will ask for :
- Your order ID number
- Which products were damaged or received
- A photo of the box and its contents
If you received a permanent hair color kit and one of the bottles was leaking, we will ask you for this information:
- Where you purchased the product if not from us
- Which products were damaged
- The lot number and expiration date from the bottom of the hair color box and the lot number at the neck of each bottle in the kit
- A photo of the box and its contents
We take pride in providing you with high-quality products; please contact us if you have any issues we are happy to help!
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